What Is Bitrix24?

Bitrix24 is a software service developed by Bitrix, Inc. providing a company with a full range of teamworking and social networking means. The service is primarily intended for small and mid-scale businesses.

1. Communications

• Chat and Video: Real time communication tools for effective teams.
• Calendars:  Private, shared and group calendars with scheduler and invitations.
• Social intranet: Intranet and private social network in one.
• Email: Turn your emails into tasks, calendar events or discussions with a click.
• Document management: Online file storage, file sharing and document management.
• User groups: Unlimited workgroups and user groups for your entire organization.
• HR System: Human resources management system and HR tools.

2. Tasks and Projects

• Gantt charts: Printable Gantt charts and visual project management.
• Workload management: See who’s busy, who’s not, when and doing what.
• Kanban: Customizable Kanban board for tasks and projects.
• Time tracking: Automatic and manual time tracking and time reports.
• Dependencies: Four types of task dependencies (FF, SS, FS, SF).
• Task templates: Automatic creation of recurring tasks and tasks from templates.
• Project workgroups: Full featured project planning and management.
• External users: Collaboration on tasks and projects with external team members.

3. CRM

• Pipeline management: Deal and sales pipeline management with unlimited pipelines.
• Lead management: Lead generation, capture and qualification tools.
• Quotes and invoices: Free unlimited quotes and invoices inside CRM.
• Sales automation: Dozens of sales and marketing automation rules and triggers.
• Email marketing: Free email marketing, trigger emails, email templates.
• Customer support: Multichannel customer contact center and helpdesk.
• Product catalog: Full featured online product catalog inside CRM.
• Online payments: Accept online payments (PayPal, Stripe, Braintree, Skrill, more).

4. Contact center

• Social Networks: Simple customer support tools for popular social networks.
• Telephony: Inbound and outbound cloud call center.
• Live chat: Embeddable live chat widget for websites and landing pages.
• Email: Customer helpdesk and ticket creation via email.
• Messengers: Communicate with your clients using popular mobile messengers.
• Contact forms: Contact, feedback and callback request forms.

5. Websites

• Free hosting: Free unlimited bandwidth for websites created with Bitrix24.
• Visual editor: Visual block-based editor that’s easy to use. No HTML required.
• Website templates: Dozens of free beautiful industry specific templates.
• Landing pages: Free unlimited landing pages with capture forms and CRM integration.
• Online stores: Free ecommerce platform inside (beta, limited availability).
• Own domain: Own domain name can be used free of charge.
• Free domain name: Free Bitrix24.site and Bitrix24.shop domain names.
• Responsive: Mobile and tablet-friendly websites that adjust themselves to device.

For more information about Bitrix24 and prices please contact us.