What Is Bitrix24?
Bitrix24 is a software service developed by Bitrix, Inc. providing a company with a full range of teamworking and social networking means. The service is primarily intended for small and mid-scale businesses.
- Chat and Video: Real time communication tools for effective teams.
- Calendars: Private, shared and group calendars with scheduler and invitations.
- Social intranet: Intranet and private social network in one.
- Email: Turn your emails into tasks, calendar events or discussions with a click.
- Document management: Online file storage, file sharing and document management.
- User groups: Unlimited workgroups and user groups for your entire organization.
- HR System: Human resources management system and HR tools.
2. Tasks and Projects
- Gantt charts: Printable Gantt charts and visual project management.
- Workload management: See who’s busy, who’s not, when and doing what.
- Kanban: Customizable Kanban board for tasks and projects.
- Time tracking: Automatic and manual time tracking and time reports.
- Dependencies: Four types of task dependencies (FF, SS, FS, SF).
- Task templates: Automatic creation of recurring tasks and tasks from templates.
- Project workgroups: Full featured project planning and management.
- External users: Collaboration on tasks and projects with external team members.
- Pipeline management: Deal and sales pipeline management with unlimited pipelines.
- Lead management: Lead generation, capture and qualification tools.
- Quotes and invoices: Free unlimited quotes and invoices inside CRM.
- Sales automation: Dozens of sales and marketing automation rules and triggers.
- Email marketing: Free email marketing, trigger emails, email templates.
- Customer support: Multichannel customer contact center and helpdesk.
- Product catalog: Full featured online product catalog inside CRM.
- Online payments: Accept online payments (PayPal, Stripe, Braintree, Skrill, more).
4. Contact center
- Social Networks: Simple customer support tools for popular social networks.
- Telephony: Inbound and outbound cloud call center.
- Live chat: Embeddable live chat widget for websites and landing pages.
- Email: Customer helpdesk and ticket creation via email.
- Messengers: Communicate with your clients using popular mobile messengers.
- Contact forms: Contact, feedback and callback request forms.
- Free hosting: Free unlimited bandwidth for websites created with Bitrix24.
- Visual editor: Visual block-based editor that’s easy to use. No HTML required.
- Website templates: Dozens of free beautiful industry specific templates.
- Landing pages: Free unlimited landing pages with capture forms and CRM integration.
- Online stores: Free ecommerce platform inside (beta, limited availability).
- Own domain: Own domain name can be used free of charge.
- Free domain name: Free Bitrix24.site and Bitrix24.shop domain names.
- Responsive: Mobile and tablet-friendly websites that adjust themselves to device.